Tampa
Gettel Acura
46.65
46.65
Overview
Welcome to Gettel Acura, your local Acura dealership in Sarasota, FL, near those from Bradenton, Clearwater and Tampa.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Delivery
Onsite services
Oil change
Car wash
Repair services
Used goods
Photos & videos
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Overall
Innovativeness
Pricing
Quality
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The overall experience at Gettel Acura is very positive, with a 4.5-star rating. The quality of the vehicles and service is consistently high, with an average rating of 4.2 out of 5 stars. While the pricing is competitive, with an average rating of 4.7 out of 5 stars, there may be some variation in pricing depending on the specific vehicle and circumstances. The dealership's innovativeness and willingness to adapt to customers' needs is also commendable, with an average rating of 4.9 out of 5 stars.The staff at Gettel Acura are professional and friendly, with many customers praising their sales and service teams. The dealership's inventory of Acura vehicles is well-stocked and well-maintained, with a wide range of models and options available. The sales process is often described as smooth and efficient, with customers feeling informed and supported throughout the transaction.However, there have been some issues with customer service, with a few customers expressing frustration with the sales process and feeling pressured to make a purchase. Additionally, some customers have reported issues with the dealership's communication and follow-up after the sale.Overall, Gettel Acura is a reputable and trustworthy dealership that offers high-quality vehicles and service. While there may be some areas for improvement, the dealership's commitment to customer satisfaction and its overall reputation make it a good choice for those in the market for an Acura vehicle.The highlight of the review is the following:* Multiple customers have reported having excellent experiences with the sales team, particularly with salesperson Chris Wesner, who is praised for his professionalism, knowledge, and ability to find a vehicle that meets customers' needs.* The dealership's service department is also highly rated, with many customers praising the quality of the work and the friendly, courteous service they receive.* The dealership's willingness to work with customers to find a solution to any issues that arise is commendable, and many customers appreciate the dealership's commitment to transparency and honesty.The lowlight of the review is the following:* Some customers have reported feeling pressured to make a purchase, or feeling like they are being upsold on unnecessary features or services.* There have been some issues with customer service, with a few customers expressing frustration with the sales process or feeling like their concerns were not being heard.* One customer reported a negative experience with the dealership's service department, feeling like the dealership was more interested in making a sale than in providing quality service.
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Automotive & Boat Service
Car Sales
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Acura dealer
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Used car dealer
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