Gesner Estate Jewelry is an exceptional store that has a vast collection of antique and vintage jewelry. The store's location in the Westshore Plaza in Tampa makes it easily accessible to customers. The store's inventory includes unique and rare pieces, making it a treasure trove for jewelry enthusiasts. The staff is highly knowledgeable and skilled, with many having degrees from the Gemological Institute of America. They provide excellent customer service, taking the time to explain the history and details of each piece.The store's online presence is also impressive, with a user-friendly website and excellent communication with customers. The shipping process is well-organized, with clear updates and tracking information. The store's commitment to providing accurate appraisals and authentication is commendable.However, there was one instance of a customer being unhappy with their experience, where they claimed to have been sold a cubic zirconia ring instead of a diamond ring. However, the store's response was prompt and professional, and they offered to provide a credit for the full purchase price of the ring towards the purchase of another item.Overall, Gesner Estate Jewelry is an excellent store that offers a wide range of unique and rare jewelry pieces. The staff is highly knowledgeable and skilled, and they provide excellent customer service. While there may be some issues occasionally, the store's commitment to providing accurate appraisals and authentication is commendable. The store's online presence is also impressive, making it a great option for customers who prefer to shop online.