Based on numerous customer reviews and feedbacks, Genuine Motorcars appears to be a reputable and trustworthy used luxury car dealership. The business has a strong reputation for offering high-quality, low-mileage vehicles in excellent condition. Customers praise the dealership's friendly and knowledgeable staff, particularly Joe, Nick, and Jim, who provide exceptional customer service and go above and beyond to meet their needs.The dealership's inventory is impressive, with a wide range of luxury brands and models available, including Porsche, BMW, Mercedes, and more. Customers appreciate the dealership's attention to detail and commitment to ensuring that every vehicle meets their high standards.One area where Genuine Motorcars excels is in its pricing. Many customers praise the dealership's competitive pricing and ability to negotiate fair deals. While some customers have noted that the prices may be higher than expected, the quality of the vehicles and the excellent customer service make it well worth the investment.However, it's worth noting that some customers have reported issues with the dealership's honesty and transparency. One customer reported being misled about the condition of a vehicle and experiencing problems with the transport service. While Genuine Motorcars took steps to address these issues, it's essential to be aware of potential pitfalls when dealing with online car sales.In terms of innovativeness, Genuine Motorcars has implemented various features to enhance the customer experience, such as providing detailed vehicle inspections, thorough maintenance records, and warranties. The dealership also offers a range of financing options and works with reputable transport services to ensure smooth delivery of vehicles to customers.Overall, Genuine Motorcars is a well-established and reputable used luxury car dealership that offers exceptional customer service, high-quality vehicles, and competitive pricing. While some potential issues may arise, the dealership's commitment to excellence and customer satisfaction makes it a great choice for those seeking a hassle-free car-buying experience.