Tampa
Geek Squad
2.92
2.92
Overview
Visit your local Best Buy at 1940 N Perkins Rd in Stillwater, OK for electronics, computers, appliances, cell phones, video games & more new tech. In-store pickup & free shipping.
Features
Batteries
Debit cards
On-site parking
Repair services
Wheelchair accessible entrance
Wheelchair accessible parking lot
Credit cards
Onsite services
NFC mobile payments
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Overall
Quality
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The experience at this Best Buy location is a mixed bag. Some customers have reported excellent service and professionalism, while others have experienced issues with communication and customer support. The quality of service appears to be average, with some technicians being knowledgeable and helpful, while others have been less so.The biggest issue seems to be with customer support and communication. Some customers have reported difficulty in getting appointments, long wait times, and a lack of transparency about warranty and repair processes. Additionally, there have been reports of technicians being unable to fix issues or providing subpar service.On a positive note, some customers have praised the professionalism and helpfulness of certain technicians, such as Kim, Alex, and Geo. They have gone above and beyond to resolve issues and provide excellent customer service.In terms of pricing, it seems that customers have been satisfied with the prices charged for repairs and services.Overall, while this Best Buy location has its strengths, it also has significant room for improvement in terms of customer support and communication. With a bit more attention to these areas, this location could provide an even better experience for customers.One major issue is the lack of transparency and clear communication about warranty and repair processes. This has led to frustration and disappointment for some customers, who have felt like they are not being treated fairly. Additionally, the use of offshore customer support has been criticized by some customers, who feel that it is a sign of a larger issue with the company's commitment to customer service.
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Categories
Home & Daily Service
Appliance Repair
IT Service
Electronics repair
Television repair service
Mobile phone repair shop
Computer service
Computer repair service
Data recovery service
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