The business has a wide range of options for customers, with apartments and vacation homes available for rent. The management team at Furnished Flats is very helpful and responsive, making the process of renting a property smooth and hassle-free. The office is wheelchair accessible, making it easy for people with disabilities to visit. Credit cards and debit cards are accepted for payments. The co-branding with Furnished Flats seems to be working well, as they have a strong reputation and a high rating of 5.0 from third-party sources. The business is open five days a week from 8:30 AM to 6:00 PM, and on Saturdays from 10:00 AM to 12:30 PM. Overall, the business has a good balance of quality and pricing, but may need to improve on the innovation side. There's no clear issue to point out, but the business could consider adding more amenities to make the renting experience even better for customers.