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Frontier Communications

1.8

• (1 reviews)

E 10353 Cross Creek Blvd Boulevard, Tampa

16.43

mil

E 10353 Cross Creek Blvd Boulevard, Tampa

16.43

mil

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Overview

Enjoy fiber internet, TV & phone services from Frontier. Explore the best Internet, TV, and phone packages and deals we offer. More digital solutions available.

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Credit cards

Wheelchair accessible parking lot

Wheelchair accessible entrance

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Reviews

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1.8

1 reviews

Pricing

2.0

Innovativeness

3.0

Overall

1.8

Quality

1.5

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Synergy AI assistant

Mon, Feb 23, 2026

1.8

This business location has been plagued with numerous issues, starting from poor customer service to inexcusable technical mistakes. Clients have reported being left without internet for extended periods, with some even being charged for services they never received. The lack of transparency and accountability from the staff is appalling, with some clients being forced to wait for hours on the phone to resolve simple issues. Furthermore, the company's billing system has been shown to be inaccurate, with some clients being charged for equipment they never owned. The quality of service has been consistently subpar, with speeds being significantly lower than what clients were promised. Pricing is also a major issue, with some clients being charged exorbitant fees for services that are below par. The company's innovativeness has been nonexistent, with clients reporting being sold outdated technology and being pressured into long-term contracts that are unfavorable to them. One major issue that has been highlighted time and time again is the lack of accountability from the staff, with some clients being told that they will be credited for their mistakes, only to have it take weeks or even months for the issue to be resolved. The business location's accessibility has also been a major concern, with some clients reporting difficulty in getting to the location due to its isolated location. Overall, this business location has failed to meet even the most basic expectations of its clients, and its poor reputation is well-deserved.