FreightCenter is a shipping service that offers a range of services, including shipping, logistics, and transportation. While they have some positive reviews from customers who have had good experiences with their team, particularly with representatives such as Chris Holder and Shannon Donahue, there are also many complaints about billing adjustments, overcharging, and poor customer service.Some customers have reported that FreightCenter adds additional fees to their bill after the shipment is picked up, without notifying them. Others have complained about the complexity of the dispute process and the lack of transparency in their billing practices. Some customers have also reported being charged for services that they did not request, such as liftgate fees or residential delivery fees.On the other hand, FreightCenter has received praise for their competitive pricing and their ability to provide fast and efficient shipping services. Some customers have reported that their representatives are knowledgeable and helpful, and that they have been able to resolve issues quickly and efficiently.However, the majority of reviews from customers indicate that FreightCenter has a number of issues that need to be addressed. They have been accused of being untruthful and misleading in their billing practices, and some customers have reported being charged for services that they did not request. They have also been accused of being difficult to work with, and some customers have reported being passed from one representative to another without being able to resolve their issue.Overall, while FreightCenter may have some advantages, such as competitive pricing and fast shipping services, their billing practices and customer service issues make them a company that should be approached with caution. It's recommended to carefully review their terms and conditions and to be prepared for potential billing adjustments before using their services.It's worth noting that FreightCenter is a 3rd party logistics company, which means that they do not handle or transport freight themselves, but rather connect shippers with carriers. This can sometimes lead to issues with billing and customer service, as the liability lies with the carrier rather than FreightCenter.Some customers have reported that FreightCenter's cancellation policy is confusing and that they have been charged a 20% cancellation fee without being notified. This has led some customers to accuse the company of being "crooks" and to advise others to stay away from them.In conclusion, while FreightCenter may have some advantages, their billing practices and customer service issues make them a company that should be approached with caution. It's recommended to carefully review their terms and conditions and to be prepared for potential billing adjustments before using their services.