This location has an excellent reputation for providing high-quality services. Franks Mobile Jet Ski Service & Repair offers top-notch work on Yamaha, Seadoo, and Kawasaki personal watercrafts, and customers praise the team's professionalism, honesty, and fairness in pricing. The service is meticulous, with updates and explanations provided throughout the process. Some clients have noted that the team goes above and beyond to fix issues and ensures that the work is done correctly the first time. Issues with communication are rare, and when they occur, the team makes an effort to address them promptly. The location's wheelchair accessibility is a plus, and the team is LGBTQ+ friendly. Overall, this business stands out for its exceptional customer service and high level of expertise. It seems that while some customers have had positive experiences with communication, a few clients have had issues getting in touch with the team. One client reported difficulty reaching the business, while another mentioned that the owner didn't return their calls. However, these instances are rare and don't seem to be a widespread issue.