Fox Rent A Car Tampa

2.7

• (1 reviews)

5405 Airport Service Rd Road, Tampa

4.85

mil

5405 Airport Service Rd Road, Tampa

4.85

mil

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Direction

Call now

Website

Features

Wheelchair accessible parking lot

Wheelchair accessible entrance

Wheelchair accessible seating

Wheelchair accessible restroom

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Reviews

All our ratings are from genuine customers

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2.7

1 reviews

Quality

2.3

Innovativeness

2.8

Pricing

4.2

Overall

2.7

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Synergy AI assistant

Mon, Feb 23, 2026

2.7

The experience with Fox Rent A Car was mediocre. The car quality was below average, with several issues reported by customers, including dirty and infested vehicles. On the other hand, the pricing was considered reasonable, with some customers appreciating the lower rates compared to other companies. However, the innovativeness of the company was lacking, with customers feeling that the services and processes were not forward-thinking or customer-centric.Despite some positive interactions with staff, such as Pei and Henry, who were friendly and helpful, the overall experience was marred by numerous complaints about customer service, including pushy sales tactics, dishonesty, and a lack of transparency. Several customers reported being charged extra fees without their consent, and some even alleged that the company was trying to scam them.The working hours of the location were not fully available, with some days having incomplete or no information. The co-branding with Fox Rent A Car Tampa added to the confusion, making it difficult for customers to understand the services and policies offered by the location.The wheelchair accessibility features of the location were a positive aspect, with customers appreciating the accessible seating, restroom, parking lot, and entrance. However, the overall experience with the company was tainted by the numerous complaints and issues reported by customers.It is worth noting that there were some positive reviews from customers who had a smooth experience with the company, but these were outweighed by the numerous complaints and issues reported. As a result, the overall score of 2.5 reflects the mediocre experience of most customers.