Tampa
FootPrints Home Care Services
23.78
23.78
Features
Wheelchair accessible parking lot
Wheelchair accessible entrance
Identifies as women-owned
Wheelchair accessible seating
Identifies as women-owned
Wheelchair accessible restroom
Identifies as Black-owned
Identifies as Black-owned
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Overall
Quality
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This location appears to be a reliable and trustworthy community service provider, especially when it comes to quality of care. The staff is well-trained and dedicated to meeting the needs of their clients. The agency has a strong reputation among its clients, with many praising the professionalism, responsiveness, and punctuality of the caregivers. However, there have been some issues with staffing shortages and show-ups, which may impact the overall experience.The agency has a strong commitment to diversity and inclusion, identifying as a women-owned and Black-owned business. They also have a wheelchair-accessible facility, making it easier for clients with mobility issues to access their services.One of the highlights of this location is the exceptional quality of care provided by their staff. They go above and beyond to meet the needs of their clients, and their caregivers are highly skilled and knowledgeable in their field. However, the lack of transparency and communication from the owner, Yvonne, has been a point of contention for some clients.The agency's response to customer complaints has been inconsistent, with some clients receiving prompt and empathetic responses, while others have been left feeling frustrated and ignored. This lack of communication has led to some negative reviews, which may impact the agency's overall reputation.Despite these issues, the agency has a strong commitment to providing high-quality care and has a loyal client base. However, they need to work on improving their communication and customer service skills to better meet the needs of their clients.One major issue that needs to be addressed is the inconsistent show-up times of the caregivers. While the agency has made efforts to improve staffing, there have been instances where caregivers have failed to show up, leaving clients stranded. This is a major concern, as it can impact the health and well-being of clients who rely on their services.Overall, this location has a lot of potential, but they need to work on improving their communication and customer service skills to better meet the needs of their clients. With a strong commitment to quality care and a diverse and inclusive workforce, they can provide exceptional services to their clients.
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Hours
Closed
Wednesday
Thursday
Friday
Saturday
Sunday
Monday
Tuesday
Categories
Construction & Development
Repair & Renovations
Medical Service
Primary Care
Community & Government
Government Service
Home health care service
Care services
Disability services
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