The location is a community and government service that also operates as an animal rescue service. It seems that the main focus of this organization is on helping animals find forever homes and reducing the overpopulation of animals in shelters. The rescue service has a no-kill policy and works to educate the community about animal welfare.The working hours are limited, with most days having only a few hours of operation. The thrift store is open during certain hours, which is an additional service provided by the organization.The staff is described as friendly and knowledgeable, with many reviewers commenting on their positive experiences with the staff. The facilities are clean and well-maintained, with reviewers noting that the animals are well-cared for and happy.However, one reviewer mentioned a negative experience with a staff member, who they felt was condescending and ageist. Another reviewer felt that the pricing of items at the thrift store was unfair, as prices were raised after people had already begun looking at them.Despite these issues, the majority of reviewers had a positive experience with the organization and would recommend it to others. The organization's commitment to animal welfare and their no-kill policy are notable strengths.One issue that stands out is the concern for the well-being of animals that are adopted out without proper behavioral and health evaluations. One reviewer returned a puppy due to behavioral issues and was concerned that the shelter had relisted the puppy for adoption too quickly.Overall, it seems that this location is a reputable and caring organization that is dedicated to helping animals in need. However, there may be some areas for improvement in terms of staffing and pricing.