Tampa
Florida Urology Partners Brandon
7.60
7.60
Overview
Florida Urology Partners is a Urology group located in Tampa, FL. We have over 18 conveniently located clinics.
Features
Restroom
Debit cards
Wheelchair accessible restroom
Appointments recommended
Wheelchair accessible entrance
Wheelchair accessible parking lot
Credit cards
NFC mobile payments
Photos & videos
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Innovativeness
Pricing
Overall
Quality
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This business has received generally positive reviews from clients. The staff is consistently described as friendly, professional, and polite. Doctors, such as Dr. Heidenberg, take the time to review medical history, ask about symptoms, and ensure patients have the necessary support. The business has received high marks for its patient-centered care.However, there have been some issues with accessibility and responsiveness. Some clients have reported long wait times on the phone or in the waiting room, and a few have described staff members as rude. One client was even billed for a consultation that couldn't be performed.Despite these issues, the business has shown dedication to its patients and has taken steps to address their concerns. A client described a doctor as genuinely caring about their overall well-being, and another praised the team for patiently explaining complex medical processes.To address the issue of long wait times and poor phone responsiveness, the business could consider implementing a more efficient appointment scheduling system or providing clearer communication to clients about expected wait times. Additionally, staff training on customer service and conflict resolution could help improve interactions with clients.
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Categories
Medical Service
Urology clinic
Urology
Oncology
Cancer treatment center
Fertility clinic
Medical Centers
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