The reviewed location is a medical service provider specializing in urology, with multiple locations, including the Riverview City office. The office is wheelchair accessible, with amenities such as a restroom and NFC mobile payments accepted. However, there are concerns regarding communication and patient care. Some reviewers have reported difficulty in contacting the office to schedule appointments or receive test results, and have experienced unprofessional behavior from staff members. On the other hand, several reviewers have praised the office's clean and welcoming environment, as well as the expertise and care provided by certain doctors. Some reviewers have expressed frustration with the office's billing practices, feeling that they were overcharged or that charges were added without their knowledge. Others have praised the office for its ability to accommodate their needs and provide a comfortable experience. One major issue highlighted in the reviews is the office's communication skills, with some staff members coming across as unprofessional, dismissive, or even rude. Some reviewers have reported having to wait extended periods of time for appointments or to receive test results, and have experienced a lack of follow-through from the office regarding their care.Despite these concerns, some reviewers have praised the office's cleanliness, welcoming environment, and the expertise of certain doctors.