This location seems to provide a professional service, especially in the delicate and sensitive situations. The staff is highly knowledgeable in their field and handles situations with care and understanding. They have a great reputation, with some clients even recommending them to their loved ones. The environment is welcoming and inclusive, with features like wheelchair accessible parking and entrance. The co-branding with Florida Polygraph Associates suggests a strong partnership and expertise in the field of polygraph services. However, there have been instances where the staff's condescending demeanor has driven away clients. In one situation, a client was met with insensitivity and turned down when they needed help in a difficult time. It is worth noting that a professional service should always maintain a compassionate and empathetic approach, especially when dealing with sensitive matters.