The business has a comfortable working hours from Monday to Friday from 09:00 to 17:00, and is wheelchair accessible with parking lot and entrance. They have a good reputation among clients, with most reviews praising the professionalism and helpfulness of the staff, particularly Shellee West. She is described as friendly, persistent, knowledgeable, and highly efficient in matching homes with buyers and selling properties quickly. The business has a wide range of listings and a vast experience in the mobile home industry. One client mentioned that they had a negative experience with an agent, but the company has over 40 other agents to choose from, and clients can ask for a different agent if needed. The overall service and professionalism of the business seem to be a concern for one client, who mentioned that they are not very professional or organized and do not always answer their phones. However, the owner responded to the complaint and apologized for the inconvenience.