The location of Florida Express Environmental seems to be a reliable service provider for trash removal and recycling in Ocala, with a good reputation based on customer reviews. However, some customers have experienced issues with consistency and customer service. Many reviewers praise the friendly and professional staff, both on the trucks and in the office, and appreciate the company's attention to detail and commitment to recycling. Some customers have expressed frustration with missed pickups, poor communication, and difficulties with customer service. The company seems to have a strong presence in the community, with many reviewers mentioning their positive experiences with the drivers and office staff. While some reviewers have had issues with pricing and consistency, most customers are generally satisfied with the service and appreciate the company's efforts to keep the community clean. A major issue that several customers have highlighted is the problem of missed pickups, with some experiencing this issue multiple times. Some customers have also mentioned that the company seems to be inconsistent in their communication, with some receiving timely updates and others being left in the dark about delays or schedule changes.