Tampa
Florida Credit Union
81.44
81.44
Overview
Florida Credit Union is an established financial institution proudly helping people in north and central Florida meet their everyday and long-term financial needs! Join today!
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Wheelchair accessible seating
Free parking lot
Drive-through
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Overall
Quality
Pricing
Innovativeness
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The experience at the Florida Credit Union in Belleview City is mixed. While the pricing is a strong point, with many customers appreciating the competitive rates and fees, the overall quality of service is somewhat lacking. Some customers have reported having to deal with unhelpful or even rude staff, which can be frustrating and disappointing. On the other hand, many customers have praised the innovativeness of the credit union, with features such as drive-through service and online banking making it easier for them to manage their finances. However, the credit union still has some work to do in terms of improving the quality of service and ensuring that all customers are treated with respect and professionalism.Some of the issues that customers have reported include difficulty in getting help over the phone, long wait times, and ATM issues. However, it's worth noting that the credit union has taken steps to address these issues and improve customer service. They have a team of customer service representatives who are available to help with questions and concerns, and they also offer online chat support.One of the main strengths of the credit union is its location, with the Belleview branch being easily accessible by car. The parking lot is free, and the building is wheelchair accessible, making it convenient for customers with mobility issues. The branch is also open during regular business hours, making it easy for customers to drop by and conduct their banking business.However, one of the main issues that customers have reported is the behavior of some staff members, with some customers feeling disrespected or ignored. This is unacceptable and something that the credit union needs to address.In terms of pricing, the credit union is very competitive, with many customers praising the low fees and rates. However, some customers have reported issues with the ATM, with some machines not dispensing cash or being out of order.Overall, while the Florida Credit Union in Belleview City has some strengths, it also has some areas for improvement. With a little more attention to customer service and some tweaks to the staff's behavior, this credit union could be a top choice for banking in the area.
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