This First Step Therapy LLC is a private pediatric therapy clinic located in Florida, providing services for children with various needs. With a wheelchair-accessible building, the clinic caters to families with mobility requirements.The staff seems to be knowledgeable and helpful, with several therapists receiving high praise for their work. Felicia, in particular, has been commended for her exceptional skills and dedication to her patients. Many clients have expressed gratitude for the staff's patience, understanding, and ability to communicate effectively with parents.The clinic's facilities are well-maintained, with some clients noting the indoor gym's amenities, such as big swings and a rock wall. The location is also praised for its beautiful decor and friendly atmosphere.However, there are some issues that have been reported by clients. Some have experienced communication problems, including difficulties with scheduling appointments, delayed responses, and a lack of clear information about services and costs. Additionally, there have been complaints about the clinic's billing and insurance procedures, with some clients feeling that they were not adequately informed about these aspects.In terms of pricing, the clinic seems to be relatively affordable, with some clients noting that the costs are reasonable compared to other therapy centers. However, there have been some complaints about unexpected charges and billing issues.Innovativeness and quality of services are also areas of concern. While the clinic offers a range of therapies and services, some clients have reported that the treatments are not always effective or tailored to their child's specific needs. Additionally, there have been some complaints about the clinic's flexibility and willingness to accommodate families with complex schedules.Overall, while First Step Therapy LLC has some strengths, such as its knowledgeable and helpful staff, it also faces some challenges, including communication problems, billing issues, and concerns about the quality and innovativeness of its services. As a result, the overall rating for this clinic is 4.1 out of 5.