This Firkins Mitsubishi location in Bradenton, FL, has a reputation for excellent customer service. Clients often praise the dealership's friendly and knowledgeable staff, particularly Joe, Jef, and Logan, who have received multiple positive reviews. The staff's professionalism and patience in helping clients find the right vehicle have made their experience stress-free and enjoyable. The dealership's commitment to transparency, as evident in their clear explanations of the purchasing process, has also been appreciated by clients. While some clients have mentioned that the dealership could improve in terms of prompt communication, the overall experience at Firkins Mitsubishi is generally very positive. It's worth noting that there have been some negative reviews, including one from a client who had a poor experience with the service department, but these are exceptions rather than the rule.However, I would like to highlight that one of the main issues that might arise at this dealership is the delay in responding to client inquiries and messages. Several clients have mentioned that it took some time for the dealership to get back to them, which may cause frustration. This is an area that the dealership could improve on to better serve their clients.Overall, Firkins Mitsubishi seems to be a reliable and trustworthy dealership that offers excellent customer service and a wide range of vehicles. However, they should work on improving their communication with clients to ensure that they meet their expectations.