The Firestone Complete Auto Care location on Tampa Point Blvd Boulevard seems to be a well-established and convenient service center for car owners. With a rating of 4.0 overall, it suggests that the majority of customers have had a satisfactory experience. However, the quality of services seems to be a mixed bag, with an average rating of 3.8, which might indicate some inconsistencies in workmanship or customer service.The pricing of services at this location seems to be a major concern, with an average rating of 3.6, which is slightly below average. This might be due to the fact that some customers have reported being charged higher prices than expected or being upsold on unnecessary services. On the other hand, the innovativeness of the services offered at this location seems to be a strong point, with an average rating of 4.8, which suggests that the team is always looking for ways to improve and offer new solutions to customers.Despite some negative reviews, the majority of customers have praised the friendly and professional staff at this location, who go above and beyond to ensure that customers are satisfied with their services. The location's convenience, with its on-site parking and wheelchair accessibility, is also a major plus.However, there are some issues that need to be addressed. One customer reported being charged a higher price than quoted for a service, which is a major concern. Another customer reported being upsold on unnecessary services, which can be frustrating for customers. Additionally, some customers have reported long wait times, which can be a turn-off for customers who value their time.Overall, while this location has its strengths and weaknesses, it seems to be a decent choice for car owners who are looking for convenient and innovative services. However, customers should be aware of the potential issues and take necessary precautions to ensure that they are getting the best value for their money.It's worth noting that the location's management has responded to some of the negative reviews, offering apologies and assurances that they will look into the issues. This suggests that the team is committed to making things right and improving the customer experience.