This store is well-regarded by most customers, who praise its staff for being knowledgeable and helpful. Staff members, such as Jeanine, Inga, and Cloe, are described as being wonderful and providing excellent customer service. The store's selection of unique lighting fixtures and fans is also commended by customers. The store's hours of operation are clearly posted on the door and online, and the owners, Matt and Jeanine, are responsive to customer concerns. However, one customer had a negative experience when they visited the store, which was closed early despite being open until 5:00 PM. The customer felt that the staff could have been more courteous by acknowledging their presence and explaining why the store was closed. Overall, the store seems to have a strong focus on customer service and providing a wide range of lighting options, but there is room for improvement in terms of communication with customers.