Tampa
Family Support Services of Pasco and Pinellas County
18.64
18.64
Overview
Family Support Services is the lead chlld welfare agency in Pasco and Pinellas County providing adoption and foster care for children.
Features
Wheelchair accessible parking lot
Wheelchair accessible entrance
Photos & videos
Submit a review
Quality
Overall
Pricing
Submit a review
Family Support Services is a community-based organization that provides vital services to families and children in need. Unfortunately, the experiences of some visitors have been marred by delays, lost paperwork, and a lack of accountability. Despite their best efforts, the agency's inability to manage casework efficiently has led to frustration and wasted time for those seeking their help.The organization's strengths lie in its commitment to supporting families and children. The staff, including Heather and Mia, have received praise for their kindness, responsiveness, and willingness to assist. However, this excellence is not consistently reflected across the board, leaving some to question the agency's capacity to provide quality services.Some visitors have found the online ticket system to be efficient, with responses received within a short timeframe. The physical office also appears to be wheelchair accessible, making it easier for individuals with disabilities to access services.The agency's limited working hours, particularly the absence of services on Wednesdays and Saturdays, may make it challenging for those seeking assistance during these times. A clear lack of responsibility and accountability has been highlighted by some visitors, who have experienced delays and lost paperwork.While the organization's commitment to family and children is commendable, it is essential to address the underlying issues that have led to inconsistent service delivery. This could involve implementing more efficient management systems, providing adequate training to staff, and prioritizing accountability to ensure that those seeking help receive the support they need in a timely manner.
Own this business?
Hours
Closed
Friday
Saturday
Sunday
Monday
Tuesday
Wednesday
Thursday
Categories
Community & Government
Family service center
Civic Organizations
Contact business
1