The EMS Group has a solid reputation for providing various services to its customers, including cleaning and janitorial work. Their team seems to be knowledgeable about the latest technology, which is a positive aspect. The company has a wheelchair-accessible parking lot, making it more inclusive for people with disabilities. However, one issue has to be addressed - it appears that there have been instances where employees were not wearing masks in public areas, which may be a concern for customers who prioritize health and safety. The company's responsiveness to payment issues also seems to be inconsistent. On the other hand, their landscaping and snow removal services might be worth considering, but more information is needed to form a solid opinion. The company's presence in the community is generally well-received, and many employees seem to be proud of working for EMS.