Tampa
Excalibur
0.59
0.59
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I visited this property management company and was left with a poor impression. The overall experience was disappointing, with a rating of 1.8 out of 5. There are significant issues with the quality of service provided by this company. Customers have reported being scammed, having their applications held up indefinitely, and being treated with rudeness and unprofessionalism by staff members. Communication is also a major issue, with customers being left in the dark and having to wait excessively long periods of time to get answers to their questions.On the other hand, one customer reported having a positive experience with Darrian Jackson, who they said went above and beyond. However, this seems to be an exception rather than the rule. The company has a reputation for being difficult to deal with, making it hard for customers to view properties, rent them, or even get a response from the staff.The company's business model seems to prioritize collecting application fees over providing good customer service. This is reflected in the way they handle applications, often holding them up while approving someone else's application. This practice is both unethical and detrimental to the customers who are left in the lurch.One of the most significant issues I have with this company is the lack of transparency and communication. Customers are often left in the dark, with no clear answers to their questions or updates on the status of their applications. This lack of communication can lead to frustration and mistrust, which can damage the company's reputation in the long run.Overall, I would not recommend this property management company to anyone. The poor quality of service, lack of transparency, and unprofessional behavior of staff members make it a company that is best avoided.
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