The furniture store offers a wide variety of high-end furniture and home accessories. The staff is professional and knowledgeable, with designers like Marzena Haskett and Carol Radtke providing exceptional service and expert guidance. The store's interior design services are highly rated, with customers praising the ability to customize furniture and create a personalized space. Some customers have reported issues with delivery and setup, but overall the store receives high marks for its quality products and excellent customer service. One notable issue is that some customers have experienced long wait times for products, with one reviewer waiting over 5 months for their furniture to arrive. Despite this, the store's reputation for high-quality products and exceptional customer service remains strong. The store's commitment to using high-density foam in upholstered furniture is a notable highlight, and the availability of a wide range of fabrics and materials is also a major advantage. Overall, the store is a good choice for customers looking for high-end furniture and exceptional service.