This location seems to have a mixed reputation. Some people have had good experiences with the staff, who are responsive and professional. For example, one reviewer mentioned that Elvin Arce was "fantastic" and helped them navigate the intake and charge process.However, many others have expressed frustration with the lack of communication and follow-up from the office. Some reviewers have reported waiting for months or even years to hear back from investigators or receive a response to their complaints.It's also worth noting that the office has been accused of being biased and ineffective in addressing cases of discrimination. Several reviewers have reported that their cases were dismissed or downplayed by investigators, and that the office seemed to favor the interests of employers over those of employees.One of the major issues with this location is the poor communication and responsiveness from the staff. Many reviewers have reported difficulty in getting in touch with someone to discuss their case or ask questions.The office's lack of effectiveness in addressing cases of discrimination is also a major concern. Several reviewers have reported that their cases were dismissed or downplayed by investigators, and that the office seemed to favor the interests of employers over those of employees.Overall, while some people have had positive experiences with this location, the majority of reviewers have expressed frustration with the office's communication, responsiveness, and effectiveness in addressing cases of discrimination.The office's location is wheelchair accessible, which is a positive aspect. However, the lack of parking and difficulty in getting in touch with someone to discuss a case or ask questions may be issues for some people.The office's working hours seem to be standard, with Monday through Friday hours from 8:00 AM to 4:30 PM. However, some reviewers have reported difficulty in getting in touch with someone during these hours.Given the mixed reviews and concerns about communication and effectiveness, it's difficult to give this location a high rating for innovativeness. However, it's worth noting that the office is a government agency, and its primary function is to provide a service rather than to innovate or disrupt industries.