Tampa
Enterprise Rent-A-Car
107.18
107.18
Resumen
Enjoy easy booking with thousands of airport and city locations near you. Lock in great rates when you book a rental car with Enterprise.
Funciones
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Onsite services
Identifies as women-owned
Identifies as women-owned
On-site parking
Active military discounts
Fotos y Videos
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Quality
Overall
Innovativeness
Pricing
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The Enterprise Rent-A-Car location at the Fort Myers City airport offers a mixed experience for customers. While they receive praise for their pricing, which is considered competitive and fair, the quality of their services is a concern. Some customers report issues with the cleanliness and condition of the vehicles, which can be a significant problem for a car rental company.On the other hand, the innovativeness of the company is a strength, with many customers appreciating the use of modern technology and streamlined processes to make the rental experience easier and more efficient. However, the overall experience is marred by inconsistent customer service, with some staff members being unfriendly, unhelpful, or even rude.One of the biggest issues facing this location is the lack of clear communication and follow-through on promises. Some customers have reported being told that a specific vehicle would be available, only to be given a different one when they arrive. This can be frustrating and disappointing, especially if customers have made plans around a specific vehicle.Despite these issues, the location has its strengths, including a convenient location and a wide selection of vehicles. However, to improve the overall experience, Enterprise Rent-A-Car should focus on improving the quality of their services, training their staff to provide better customer service, and ensuring that customers are clearly communicated with throughout the rental process.Some specific issues that need to be addressed include:* Ensuring that all vehicles are clean and in good condition before being rented out* Training staff to be more friendly, helpful, and responsive to customer needs* Improving communication with customers, including following through on promises and providing clear information about vehicle availability and condition* Addressing issues with inconsistent customer service, including the behavior of some staff membersBy addressing these issues, Enterprise Rent-A-Car can improve the overall experience for their customers and establish themselves as a reliable and trustworthy car rental company.
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Hours
Closed
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
Categorías
Travel & Recreation
Car rental agency
Van rental agency
Car Rental
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