The location of Ellis-Van Pelt is a shopping destination that has received excellent reviews from customers. The overall business is well-regarded, with a score of 4.7 out of 5. The quality of the products is high, with a score of 4.2 out of 5. The pricing is also very competitive, with a score of 4.9 out of 5.The store is known for its wide selection of used office furniture, which is in great condition. Many customers have praised the helpful and knowledgeable staff, particularly Jamie, Robert, and Sue. They have been described as friendly, patient, and fair.One of the standout features of Ellis-Van Pelt is its commitment to customer service. Many customers have mentioned that they have had a positive experience with the store, from finding the perfect chair to receiving excellent delivery service.The store's accessibility features, including a wheelchair-accessible parking lot and entrance, have also been praised.However, one customer had a negative experience, describing the store as "too expensive, too cluttered, and very dusty." But this was an isolated incident, and most customers have had a positive experience.Overall, Ellis-Van Pelt is a great destination for anyone looking for high-quality used office furniture at competitive prices. The store's commitment to customer service and accessibility makes it a welcoming and convenient place to shop.One issue that may be worth addressing is the dustiness of the store, as mentioned by one customer. However, this is not a major issue, and most customers have not mentioned it as a problem.