Tampa
Elite Used Auto Parts
2.79
2.79
Features
Delivery
Debit cards
Used goods
In-store pickup
Wheelchair accessible entrance
Small business
Credit cards
Photos & videos
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Overall
Quality
Innovativeness
Pricing
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Elite Used Auto Parts is a well-structured used auto parts store with a wide selection of used goods, including parts for various vehicles. The business is wheelchair accessible, making it convenient for customers with disabilities. Customers have reported friendly and helpful staff, particularly Mark, who is often praised for his excellent customer service. Despite some inconsistent reviews, many customers have praised the prices as being very reasonable, often significantly lower than what they would pay at other salvage yards. Some customers have also mentioned that the business has a "small business" feel, which might be appealing to those looking for a more personalized experience. However, some customers have reported issues with the quality of the parts, including receiving damaged or non-working items. Additionally, some customers have experienced delays or unhelpful customer service, particularly when dealing with electrical parts.In terms of innovativeness, the business appears to be doing a good job of keeping up with customer needs, offering in-store pickup and delivery options, and maintaining a clean and organized store. However, there might be room for improvement in terms of inventory management and ensuring that all parts are thoroughly tested before sale.One notable issue that stands out is the lack of accountability from the business when dealing with customers who have received damaged or non-working parts. In some cases, customers have reported being given the runaround or being told that they are not responsible for the issue. This can lead to a negative experience for customers and damage the business's reputation.Overall, Elite Used Auto Parts has a good selection of used auto parts and competitive prices, but there are some concerns about the quality and consistency of the products. With a focus on improving inventory management and customer service, this business has the potential to become a go-to destination for used auto parts.
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Hours
Closed
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Categories
Automotive & Boat Service
Used Car Parts
Used auto parts store
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