The business location is a decent place to visit, with an average score of 4.4 out of 5. The quality of the bagels is good, with many customers praising their freshness and taste. However, some customers have had issues with the quality, such as burnt bagels or low cream cheese. The pricing is also reasonable, with most customers feeling that the prices are fair for the quality and quantity of food received. The innovativeness of the location is high, with a wide variety of bagel options and toppings available.The location has its strengths, such as friendly and welcoming staff, with many customers praising the excellent service they receive. The atmosphere is also clean and inviting, with comfortable seating areas and plenty of natural light. However, there are some issues with the location, such as cleanliness and food handling practices. Some customers have reported finding cockroaches in the restroom, and others have complained about the lack of cleanliness in the store.Despite the issues, the location is still a popular spot for breakfast and lunch, with many customers returning regularly. The menu is diverse and has something for everyone, from classic bagel sandwiches to more unique options like the Nova Lox bagel. The coffee is also a highlight, with many customers praising its quality and flavor.Overall, the business location is a decent place to visit, but it could improve in areas such as cleanliness and food handling practices. With some tweaks and improvements, it has the potential to become a top-rated spot in the area.