The staff of Dr. Edgerton's office is extremely friendly and accommodating. From the initial phone call to the actual appointment, every interaction is pleasant and hassle-free. Patients praise the doctor's bedside manner, saying he is compassionate, caring, and takes the time to listen to their concerns. Dr. Edgerton is also known for being thorough and providing personalized service, taking the time to explain things in layman's terms. His team of office staff is also well-organized and responsive, making it easy for patients to get the care they need.One of the highlights of this practice is its commitment to patient comfort and convenience. The office has wheelchair-accessible amenities, including a parking lot, entrance, and restroom. Patients can also make appointments and payments using NFC mobile payments, debit cards, or credit cards.While some patients have praised the doctor's skills and bedside manner, others have raised concerns about the billing and insurance process. One patient reported a surprise bill of $1,700 after the office claimed they didn't take their insurance, despite a pre-authorization from their insurance company. However, this issue seems to be an isolated incident, and most patients have reported a smooth and hassle-free experience.Overall, Dr. Edgerton's office is a top-notch choice for anyone looking for a caring and competent gastroenterologist. With its friendly staff, convenient amenities, and commitment to patient comfort, it's no wonder patients rave about this practice.