Edelweiss is an airline that offers flights to various destinations, including those popular among tourists. They aim to provide a relaxing atmosphere on board, with amenities such as comfortable seating and restrooms available. However, some passengers have experienced issues with baggage handling, including delayed luggage and poor customer service.The airline's pricing is generally considered reasonable, but some passengers have felt that they were overcharged for certain services. Edelweiss has also been praised for its innovative approach to customer service, with some agents going above and beyond to assist passengers.Despite its attempts to improve, Edelweiss has been criticized for its overall quality. Passengers have reported uncomfortable seating, poor food options, and unfriendly staff. Additionally, some flights have been delayed or canceled, causing inconvenience for passengers.Some passengers have had positive experiences with Edelweiss, citing friendly and helpful staff, comfortable seating, and good food options. However, these experiences are not universal, and many passengers have reported issues with the airline.Overall, Edelweiss has a mixed reputation among passengers. While it has made efforts to improve its services, it still struggles with quality and customer satisfaction.