This business has a good overall reputation with a score of 4.4 out of 5. The quality of their work is highly rated, with a score of 4.5, indicating that they deliver high-quality repairs and services. The pricing is also reasonable, with a score of 4.8, suggesting that they offer competitive pricing for their services.The business has a good selection of products and services, including luggage, shoe repair, gift shops, and leather repair services. They also offer quick and easy payments through NFC mobile payments, debit cards, credit cards, and checks.The business is wheelchair accessible, with a parking lot and entrance that are easily accessible for people with disabilities. The business is also small, which may appeal to customers who prefer to support local businesses.The business has a high rating from third-party sources, with a rating of 4.5 out of 5. However, there is one issue that is mentioned in the reviews, which is that the business can be a bit lax in letting customers know when their repairs are ready.Overall, this business is a good option for customers who are looking for high-quality repairs and services, and who want to support a small, local business. However, customers should be aware of the potential issue with communication, and should plan accordingly.