Duane's Dealer Alternative is a top-notch auto repair shop that provides exceptional service to its customers. With a team of experienced mechanics and a commitment to honesty and transparency, they have earned a reputation for being one of the most reliable and trustworthy shops in the area.The shop's friendly and knowledgeable staff, including owners Duane and Kimberly, go above and beyond to ensure that customers feel valued and informed every step of the way. From the initial consultation to the final bill, they make sure that customers are aware of every aspect of the repair process and are comfortable with the costs involved.Duane's Dealer Alternative has a wide range of services available, including tire rotations, oil changes, brake repairs, and transmission work, among others. They also offer a variety of convenient amenities, such as free loaner cars and a clean, well-organized waiting area.While some customers have reported issues with the shop's ability to source certain parts, the vast majority of reviewers have praised the shop's professionalism, expertise, and commitment to customer satisfaction. Duane's Dealer Alternative has a 4.8-star rating on review platforms, with many customers recommending the shop to their friends and family.The shop's pricing is also a major selling point, with many customers reporting that the costs are significantly lower than those at traditional dealerships. This, combined with the shop's high-quality work and exceptional customer service, makes Duane's Dealer Alternative a go-to destination for car owners in the area.One potential issue to be aware of is the shop's tendency to be booked up in advance, which may result in delays for customers who need urgent repairs. However, the shop's staff is quick to communicate with customers and keep them informed about the status of their vehicle, which helps to mitigate any inconvenience caused by delays.Overall, Duane's Dealer Alternative is a top choice for car owners who are looking for a reliable, trustworthy, and cost-effective auto repair shop. With its exceptional service, wide range of services, and commitment to customer satisfaction, it's a shop that is well worth considering for all your car repair needs.