This medical office, Medical Eye Associates, is a professional establishment with a talented team of eye care professionals, including Dr. Mont J. Cartwright. The office is well-equipped to handle a wide range of eye-related issues, from simple vision corrections to complex surgeries. However, the office's strong points are somewhat offset by some significant drawbacks.One of the most significant issues with this office is the consistently long wait times. Many patients have reported waiting for several hours, in some cases up to 4 hours, to be seen by the doctor. This is unacceptable, especially for patients with urgent eye-related issues. While the doctor himself is reportedly excellent and has a great bedside manner, the office's organizational and scheduling issues are a major problem.Another issue is the office's seeming lack of concern for patient care and comfort. Some patients have reported being treated poorly by the staff, with some even being spoken to harshly by the front desk staff. This kind of behavior is completely unacceptable in a medical office and reflects poorly on the office as a whole.In terms of innovativeness, the office seems to be somewhat behind the times. Some patients have reported being scheduled for unnecessary tests and procedures, which can be frustrating and expensive for patients. While the doctor himself may be highly skilled and knowledgeable, the office's outdated procedures and equipment can make for a less-than-ideal patient experience.Overall, while Medical Eye Associates has some strong points, the office's long wait times, poor staff behavior, and lack of concern for patient care and comfort make it a less-than-ideal choice for many patients.