The location is a medical service facility specializing in pulmonology, led by Dr. Leonard Y. Cosmo, MD. While the doctor himself receives high praise from patients for his kindness, professionalism, and thorough approach, the office staff has been a point of contention. Many reviewers have reported rude and unhelpful interactions with the front desk staff, who have been described as dismissive, unprofessional, and sometimes even condescending. The office's cleanliness and organization have also been criticized. Several reviewers have mentioned that the staff seems to be the main issue, as they have had positive experiences with Dr. Cosmo. The doctor is described as kind, patient, and compassionate, taking the time to listen to his patients' concerns and provide clear explanations. He is also praised for his willingness to help with issues beyond pulmonary care.Some reviewers have noted that the office is a bit outdated and dirty, but the staff's behavior seems to be the bigger problem. The front desk staff has been accused of being rude, unhelpful, and even unprofessional at times. This has led some reviewers to express frustration and disappointment with their experiences at the office.Despite these issues, Dr. Cosmo and his staff have managed to maintain a decent overall rating. However, the staff's behavior is a significant concern that needs to be addressed. The office could benefit from better training and management of its staff to provide a more welcoming and professional environment for patients.It's worth noting that some reviewers have reported long wait times, but this seems to be a result of the staff's inefficiency rather than a lack of appointments or resources. The office has a wheelchair-accessible entrance, parking lot, and restroom, which is a plus for patients with mobility issues.The location accepts various payment methods, including NFC mobile payments, debit cards, and credit cards, making it convenient for patients to pay for their services. The office also offers appointments, which are recommended to be made in advance.