This location has its strengths and weaknesses. On the one hand, the staff is generally friendly and welcoming, with many clients praising their helpful and professional demeanor. Dr. Kraja and other doctors are knowledgeable and take the time to explain the process and answer questions. The office is also clean and well-organized, with a wheelchair-accessible entrance. Some clients have even reported a positive energy and feeling of being treated like family.On the other hand, the office has faced issues with organization and communication. Several clients have reported being cancelled on without notice, or being left waiting for an extended period of time. Some have even had to re-fill out paperwork multiple times. The office has also been criticized for its HIPAA policies, with one client feeling that their medical information was being shared inappropriately.In terms of pricing, some clients have reported that it is reasonable and affordable, with one client even praising it as a major factor in their decision to switch doctors. However, others have reported being charged for services they did not receive, such as having to pay for paperwork that was not completed.In terms of innovativeness, the office has shown a willingness to adapt to clients' needs and offer alternative treatments. However, some clients have reported that the office is not always up-to-date with the latest information and technology.One major issue that has been consistently reported is the lack of follow-through and communication. Clients have reported being cancelled on, left waiting, and not being informed about changes in their appointment schedule. This lack of communication can be frustrating and leave clients feeling undervalued and unimportant.Overall, this location has the potential to be a great resource for clients, but it needs to work on improving its organization, communication, and follow-through.