APC's contemporary vein care treatments are well-regarded, but some patients have experienced lengthy waiting periods, sometimes exceeding 3-4 hours, to see Dr. Jones. Appointments are highly recommended due to the high demand for his services. The staff is generally well-liked, with Dr. Jones being described as caring and understanding. However, some patients have reported feeling rushed during their appointments, and there have been instances of staff members being dismissive or unhelpful.Patients appreciate the open communication with Dr. Jones, who involves them in treatment decisions and listens attentively to their concerns. However, some have criticized the office's handling of prescription issues, with one patient waiting multiple days for a prescription to be authorized. Another patient was told by the office staff that Dr. Jones doesn't speak to patients, only to later be spoken to by him in a seemingly dismissive manner.Some patients have reported feeling disrespected or accused of "pill shopping" without being given the opportunity to discuss their situation or concerns. In one instance, a patient was treated poorly due to a change in their insurance, leading to a negative experience.On the positive side, patients appreciate the gentle and compassionate approach of Dr. Jones, who is described as having a "bedside manner" that is exceptional. The office staff is also commended for being friendly and helpful.Patients have reported mixed experiences with the office's willingness to accommodate individual needs, with some feeling that they are treated like "drug addicts" and forced to undergo frequent urine drug tests. Others have praised the office's ability to manage their pain effectively, citing a significant improvement in their quality of life.The office is wheelchair accessible, with a wheelchair-accessible entrance, parking lot, and restroom. Payments are accepted via NFC mobile payments, debit cards, and credit cards.One major issue is the high frequency of urine drug tests, which can be costly and time-consuming. This practice may not be suitable for patients who are not on opioid medication or who do not require frequent testing.