This review has the highest rating among all the customers, leaving their pets in the care of Dogtopia for daycare and boarding. The reviewer praises the facility for being safe, personable, and having a proper dog-to-handler ratio. They appreciate the transparency and friendly staff, and mention that their dog loves playing with other dogs and is always excited to come back home. The reviewer has been using Dogtopia for over three years and highly recommends it to others.> Overall: > Quality: > Pricing: > Innovativeness: ====================This reviewer had a negative experience at Dogtopia, citing safety concerns, such as rusty crates and a strong urine smell in the hallways. They also mentioned that the facility does not seem to be properly sanitized. The reviewer expressed disappointment with the customer service and stated that the staff seems unprofessional. However, they acknowledged that the staff means well and has a good heart.> Overall: 5.0> Quality: 5.0> Pricing: 5.0> Innovativeness: 4.5====================This reviewer had a very positive experience with Dogtopia, praising the facility for being a great place for their dog to socialize and play. They mentioned that the staff is super friendly and caring, and that the facility is clean and well-maintained. The reviewer also appreciated the convenience of being able to check in on their dog through the webcams. They highly recommend Dogtopia to anyone looking for a safe and fun place for their dog to go.> Overall: > Quality: 5.0> Pricing: 5.0> Innovativeness: 5.0====================This reviewer had a positive experience with Dogtopia, praising the facility for being a great place for their dog to socialize and play. They mentioned that the staff is super friendly and caring, and that the facility is clean and well-maintained. The reviewer also appreciated the convenience of being able to check in on their dog through the webcams. They highly recommend Dogtopia to anyone looking for a safe and fun place for their dog to go.> Overall: 4.2> Quality: 4.1> Pricing: 4.4> Innovativeness: 3.9====================This reviewer had a mixed experience with Dogtopia, praising the facility for being clean and well-maintained, but expressing some concerns about the staff's professionalism and communication. They mentioned that the staff seemed friendly and caring, but also seemed to have a somewhat unorganized and chaotic approach to handling the dogs. The reviewer appreciated the convenience of being able to check in on their dog through the webcams, but felt that the facility could improve in terms of customer service and communication.> Overall: > Quality: > Pricing: > Innovativeness: ====================This reviewer had a negative experience with Dogtopia, citing issues with cleanliness, professionalism, and customer service. They mentioned that the facility smells bad, and that the staff seems unprofessional and uninterested in helping them. The reviewer expressed disappointment with the overall experience and would not recommend Dogtopia to others.