The dealership has a decent overall rating, but there are some issues with quality, pricing, and innovativeness. While the staff is generally friendly and helpful, some customers have reported long wait times and poor communication. The pricing seems to be reasonable, but some customers have complained about hidden fees and unexpected costs. The innovativeness of the dealership is also lacking, as some customers have reported being sold warranty plans that were not clearly explained or that did not provide adequate coverage.Despite these issues, some customers have had positive experiences with the dealership, particularly with the service department. They have reported receiving excellent service from technicians like Clifton, who are knowledgeable and helpful. The dealership also has a good selection of vehicles, including a variety of Ram models.Overall, while the dealership has some areas for improvement, it seems to be a decent option for those in the area looking for a reliable place to service their vehicles. However, potential customers should be aware of the potential issues with quality, pricing, and innovativeness before making a decision.Some of the issues reported by customers include:* Long wait times: Several customers have reported waiting for hours for their vehicles to be serviced, despite having appointments.* Poor communication: Some customers have reported not being kept informed about the status of their vehicles or the work being done on them.* Hidden fees: Some customers have reported being charged unexpected fees or having to pay for services that were not clearly explained.* Warranty plan issues: Some customers have reported being sold warranty plans that did not provide adequate coverage or that were not clearly explained.On the other hand, some customers have reported having positive experiences with the dealership, particularly with the service department. They have reported receiving excellent service from technicians like Clifton, who are knowledgeable and helpful. The dealership also has a good selection of vehicles, including a variety of Ram models.Overall, while the dealership has some areas for improvement, it seems to be a decent option for those in the area looking for a reliable place to service their vehicles. However, potential customers should be aware of the potential issues with quality, pricing, and innovativeness before making a decision.