The Trammell Building 1313 N Tampa St location of the state government office has its drawbacks. The quality of service seems to be a major concern, with some clients experiencing frustrating and stressful interactions. One client reported a particularly harrowing experience with the Best Western Hotel in Okeechobee, which is unconnected to the government office, but highlights the accessibility issue present in some places in Florida. There have been complaints about transparency and communication, particularly with regards to license applications and cancellations. On the other hand, some clients have reported positive experiences, appreciating the services provided and the helpfulness of the representatives. However, the lack of elevators in certain facilities seems to be a significant issue. The pricing of services is unclear. The office has implemented wheelchair-accessible amenities, including restrooms, parking lots, and entrances. The working hours are well-established, with consistent hours from Monday to Friday. The website of the Division of Hotels and Restaurants is available, providing a resource for clients. Unfortunately, the office's innovativeness is unclear.