The overall business experience at Diversified Floor Care is good. The quality of work is generally high, with many customers praising the professionalism and attention to detail of the installers. The pricing is also reasonable, with many customers feeling that they got a good value for the money.However, there is one issue that needs to be addressed. A few customers have mentioned that communication with the office staff can be difficult, with some feeling that they were not kept informed about the progress of their project or that their concerns were not addressed in a timely manner.Despite this issue, the company's commitment to customer satisfaction is evident in the many glowing reviews and testimonials from satisfied customers. The company's willingness to go the extra mile to ensure that customers are happy with their work is evident in the way they handled some of the issues that arose during the installation process.Overall, Diversified Floor Care is a good choice for anyone looking for high-quality flooring installation services in the Oldsmar area. However, they need to work on improving their communication with customers to ensure that everyone has a positive experience.