This business location has an impressive reputation with a high overall rating. Customers praise the quality of their services, which is evident from the numerous 5-star reviews. They offer exclusive deals on African hunting safaris at a surprisingly low price, making it a great value for customers. The business is innovative, catering to a specific niche market and providing personalized experiences for each client. However, there is one issue that needs attention: one customer had a negative experience with a Russian bear hunt, which was booked directly with the outfitter and not through the agent. The customer felt that the agent was unresponsive and unhelpful when issues arose, which is a concern that needs to be addressed.From the reviews, it is clear that the business is well-organized and provides excellent service to its clients. They are responsive to questions and concerns, and go above and beyond to ensure that customers have a memorable experience. The owners are also proactive in addressing any issues that may arise, as seen in their responses to negative reviews. The business has a strong reputation in the industry, and its exclusive deals and personalized service make it a top choice for customers looking for a unique African hunting experience. However, the issue with the Russian bear hunt highlights the need for clearer communication and a more customer-centric approach to handling disputes.