The location is easily accessible with a wheelchair-accessible parking lot and entrance, which is a great feature. The hours of operation are consistent throughout the week, except for Thursdays and Sundays when the location is closed. However, some clients have experienced issues with delivery, including false notifications that a package had been delivered. This can be frustrating and time-consuming for customers. In one instance, a client had to drive over an hour in the rain to pick up a package after being told it would be delivered, only to receive a voicemail with a generic apology.