This business has a strong reputation for delivering high-quality work. Many customers have praised the couple's attention to detail and ability to bring garments to life with their expert skills. Prices are generally considered fair, and customers have appreciated the reasonable costs associated with services.Customers have also highlighted the business's ability to work with complex or challenging alterations, and the owners' willingness to listen to customers' needs and concerns. Some customers have even praised the owners' personal touch and friendly demeanor.One issue that stands out is the potential for miscommunication or misunderstandings, particularly for customers with non-standard or complex requests. In some cases, customers have felt frustrated or misunderstood, and the owners have come across as defensive or dismissive.Despite this, the business has a strong reputation for reliability and customer satisfaction. Many customers have returned to the business multiple times, and some have even recommended it to friends and family. The business's commitment to quality and customer service is evident in the owners' interactions with customers and their attention to detail in their work. It's worth noting that the business has been open for over 60 years, which suggests a level of stability and expertise. However, this also means that some customers may feel that the business is set in its ways and unwilling to adapt to changing customer needs or preferences.Overall, this business is a solid choice for customers looking for high-quality alterations and a personal touch. However, customers should be aware of the potential for miscommunication and be prepared to advocate for themselves if needed.