This business has a good reputation in the area, with many customers praising their friendly staff and excellent service. The location is convenient, with a wide range of powersports vehicles and boats available for purchase or repair. However, there have been some issues with communication and follow-up, with a few customers reporting difficulties in getting their concerns addressed. Additionally, some customers have had problems with the accuracy of repairs, with one customer's issue being exacerbated rather than resolved. The business has made efforts to address these concerns, with the owner and staff responding to customer complaints and taking steps to improve their services. However, some customers have still been left feeling frustrated and dissatisfied. Overall, the business has the potential to be excellent, but may need to work on improving their communication and repair accuracy to meet the high standards of their customers.