The business location at Building 2221, US-92 Street, Lakeland City has an overall rating that is average, given the mixed experiences of customers. Quality of service seems to be inconsistent, with some customers receiving good service and others experiencing issues with work being done incorrectly or not done at all. Pricing appears to be a major concern, with several customers reporting being overcharged for services and parts. Innovativeness is lacking, as the business seems to be relying on established methods and not taking initiative to improve or try new approaches. However, it's worth noting that there are some positive reviews, with customers praising the staff's knowledge and friendliness. The major issue with the business is its tendency to close randomly or be unresponsive to customers' needs, leading to frustration and disappointment. Overall, the business could improve by addressing these concerns and working to provide a more consistent and reliable experience for its customers.