Tampa
CVS
68.25
68.25
Overview
Drugstore chain selling a variety of beauty & health products, plus some grocery & household items.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
LGBTQ+ friendly
Transgender safespace
LGBTQ+ friendly
Delivery
Quick visit
Drive-through
In-store shopping
Passport photos
Photos & videos
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Quality
Innovativeness
Pricing
Overall
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This CVS pharmacy has had a variety of experiences for customers. Some have reported positive experiences, such as good customer service and helpful staff. However, many have reported long wait times, slow service, and poor communication. The pharmacy seems to be understaffed, which can lead to frustration for customers. The staff's attitude has been a major issue, with some customers reporting being treated rudely or being given incorrect information. The pharmacy's systems have also been a problem, with some customers experiencing issues with prescription transfer and availability. The store's layout has been praised, making it easy to navigate. Overall, the pharmacy has a lot of room for improvement, particularly in terms of staffing and customer service.The location has a variety of offerings, including a convenience store, medical services, and a drive-thru. However, the pharmacy's issues have overshadowed these positive aspects. It is not uncommon for customers to wait in line for an hour or more, and some have reported being sent away without their medication. The pharmacy's communication with customers has been a major issue, with some customers feeling ignored or dismissed. The staff's training seems to be lacking, which can lead to confusion and frustration for customers. The pharmacy's policies have also been criticized, with some customers feeling that they are not being treated fairly.Despite the issues, the pharmacy does offer some convenient services, such as walk-in hours and drive-thru. However, these services are not always reliable, and customers have reported long wait times even for these services. The pharmacy's commitment to LGBTQ+ and transgender safety has been praised, with some customers feeling welcome and supported.One major issue that stands out is the pharmacy's lack of consideration for customers' time. Many customers have reported waiting for extended periods of time for their medication, only to be told that it is not ready or that they need to come back another day. This can be frustrating and time-consuming for customers, particularly those who are trying to manage their health or care for a loved one. The pharmacy's policies and procedures seem to prioritize efficiency over customer satisfaction, which can lead to a negative experience for customers.Overall, this CVS pharmacy has a lot of room for improvement. With better staffing, training, and communication, the pharmacy could provide a more positive experience for customers. Until then, customers may want to consider other options for their pharmacy needs.
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Categories
Restaurants & Catering
Cafes
Shopping
Cosmetics Stores
Medical Service
Pharmacies
Cosmetics store
Drug store
Convenience store
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