The location is a 5-star experience with excellent overall quality and exceptional pricing. Custom Hair Tampa Bay provides personalized services for unique needs, and customers rave about their experiences with the staff, particularly Lisa, Dina, and other skilled professionals. The business is women-owned and has a strong commitment to helping clients feel confident and beautiful again. However, there is one notable issue - the location's hours are limited, with no availability on Mondays, Fridays, and Sundays, which might cause inconvenience for some customers. Despite this, the staff is knowledgeable, patient, and accommodating, making the experience more than worth it.