Tampa
Crystal Palms Beach Resort
22.64
22.64
Overview
Modern suites with balconies, full kitchens & free WiFi, in a relaxed hotel with an outdoor pool.
Features
Free Wi-Fi
Free Wi-Fi
Pool
Free parking
Beach access
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Quality
Overall
Innovativeness
Pricing
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This resort has its strengths and weaknesses. The location, right across the street from the beach, is one of its greatest assets. However, the cleanliness and maintenance of the rooms have been a major issue for several guests. Some have reported finding cockroaches, mold, and dirt in their rooms, which is unacceptable. It's clear that the resort needs to work on its housekeeping and maintenance procedures.Despite the issues with cleanliness, some guests have reported friendly and helpful staff, which is a positive aspect of the resort. However, there have been complaints about the lack of communication and responsiveness from the management team, which has led to frustration and disappointment for some guests.The pricing of the resort seems to be a bit higher than what guests are getting in terms of service and amenities. While the resort has a good location and some nice amenities like a pool and hot tub, the prices seem to be inflated.In terms of innovativeness, the resort seems to be doing some things right, such as offering spacious and clean suites, and a convenient location. However, the resort could benefit from some fresh ideas and approaches to customer service and maintenance.Overall, this resort has potential, but it needs to work on several areas to improve the guest experience. With some improvements in cleanliness, communication, and customer service, this resort could become a top choice for travelers in the area.
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